FAQ
1. What makes LuxeAura Robot Vacuum Cleaner different from others?
Our LuxeAura Robot Vacuum Cleaner combines sweeping, suction, and mopping in one compact device, providing a truly all-in-one cleaning solution. With its advanced technology and intelligent sensors, it adjusts to your home's needs, ensuring a deep clean while saving you time and effort.
2. How does the robot vacuum cleaner work?
The LuxeAura Robot Vacuum Cleaner uses a combination of suction and a mopping mechanism to clean your floors. It is equipped with intelligent sensors that detect dirt and debris and adjust its cleaning power accordingly. The vacuum also features a unique lifting mop mechanism that raises the mop when moving across mats to prevent it from getting stuck or wet.
3. Will the robot clean under my furniture and in hard-to-reach areas?
Yes! Our robot vacuum cleaner is designed with a low profile, allowing it to clean under sofas, tables, and other furniture with ease. Its compact design ensures it can reach areas where traditional vacuums might struggle.
4. How do I control the robot vacuum cleaner?
You can control the LuxeAura Robot Vacuum Cleaner using its easy-to-use touch operation panel. Simply tap the buttons to adjust settings, such as cleaning modes and power levels. It's designed to be user-friendly, so you don’t need to fumble with your phone.
5. Is the vacuum safe for pets and children?
Yes, the LuxeAura Robot Vacuum Cleaner is safe to use around pets and children. It’s designed with mechanical collision protection to avoid obstacles and safely navigate your home. However, we recommend keeping cords and small objects out of the cleaning path.
6. How long does the battery last?
The LuxeAura Robot Vacuum Cleaner offers a battery life of up to 60 minutes, depending on the cleaning mode and surface type. It is best for homes of up to 70m² in size. Once the battery runs low, the vacuum automatically returns to its charging station.
7. Can I use this vacuum on carpets and mats?
Yes! Our vacuum cleaner is equipped to clean both hard floors and low-pile carpets. When it detects a mat or carpet, the mop lifts to avoid damage and ensures effective cleaning with its powerful suction.
8. How do I clean and maintain the LuxeAura Robot Vacuum Cleaner?
Maintenance is simple! Just empty the dustbin after each use, clean the brushes and mop regularly, and check for any obstructions or debris around the wheels. For a deep clean, wipe the sensors and charging dock every month.
9. Does the LuxeAura Robot Vacuum Cleaner work with smart home systems?
Currently, our robot vacuum cleaner doesn’t integrate with smart home systems, but it offers simple, manual control through its touch interface for ease of use.
10. Do you offer a warranty for the LuxeAura Robot Vacuum Cleaner?
Yes! LuxeAura offers a one-year warranty on the robot vacuum cleaner, covering defects in materials and workmanship. If you have any issues within the warranty period, contact us, and we’ll provide support.
11. How long will it take to ship my order?
Orders are processed within 1-2 business days. Shipping times vary depending on your location, but most domestic orders arrive within 3-7 business days.
12. Do you offer free shipping?
Yes, we offer free shipping on all orders within the UK. For international shipping, please check our shipping policy for rates and estimated delivery times.
13. What if I’m not happy with my purchase?
We’re confident you’ll love your LuxeAura Robot Vacuum Cleaner, but if you’re not satisfied, we offer a 30-day risk-free return policy. Simply contact us to initiate a return for a full refund.